Shipping Policy for StickFix

1. Order Processing:

a. Processing Time:

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons, processing times may vary.

b. Order Confirmation:

Customers will receive an email confirmation once their order has been successfully placed. Please review this confirmation for accuracy and contact us immediately if any discrepancies are found.

2. Shipping Methods:

a. Shipping Carriers:

We utilize reputable shipping carriers to ensure the timely and secure delivery of your orders. The specific carrier used may vary based on your location and the shipping method selected during checkout.

b. Shipping Options for Easy Mail-In:

Stickfix offers several shipping options for Easy Mail-In: “Standard Shipping - Easy Mail-In Service ”, “Priority Shipping - Easy Mail-In Service” and “Alaska Easy Mail-In Service”

‘Standard Shipping’: Estimated delivery time is 2 to 8 business days each way.

‘Priority Shipping’: Estimated delivery time is 1 to 3 business days each way.

‘Alaska Easy Mail-In Service’: Estimated delivery time is 2 to 8 business days each way.

c. Shipping Options for Products:

Stickfix offers “USPS Ground Advantage”, “USPS Priority” and “Shipping to Canada”

‘USPS Ground Advantage’: Estimated delivery time is 2 to 8 business days each way.

‘USPS Priority’: Estimated delivery time is 1 to 3 business days each way.

‘Shipping to Canada’: Estimated delivery time is 1 to 4 weeks each way.

3. Shipping Times:

a. Domestic Shipping:

Standard shipping within United States typically takes 3-7 business days.

b. International Shipping:

International shipping may take 1 to 4 weeks. The customer is responsible for shipping, customs duties, taxes, VAT, and any additional fees.

4. Shipping Delays:

While we strive to meet estimated delivery times, shipping delays may occur due to unforeseen circumstances, such as weather, customs processing, or carrier issues. We appreciate your understanding in such situations.

5. Incomplete or Incorrect Addresses:

Customers are responsible for providing accurate and complete shipping addresses during the checkout process. We are not responsible for orders shipped to incomplete or incorrect addresses provided by the customer.

6. Lost or Stolen Packages:

StickFix is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If you encounter issues with delivery, please contact the carrier directly.

8. Shipping Costs:

Shipping costs are calculated based on the weight of the order, the shipping destination, and the chosen shipping method. The total shipping cost will be displayed during the checkout process.

9. Contact Information:

If you have questions or concerns about our Shipping Policy, please contact us at Support@StickFixRepair.com.

By placing an order with StickFix, you agree to and accept the terms outlined in this Shipping Policy.

Last Updated: 10/26/2023